: TERMS AND CONDITIONS :

THE TERMS AND CONDITIONS HEREIN ARE REFERRED TO AS THE “AGREEMENT” WHICH GOVERNS THE USE OF WEBSITE – https://www.laljeegodhoo.com AND APP (ios/Android). THE LALJEE GODHOO WEBSITE AND LALJEE GODHOO APP, A MOBILE APPLICATION FOUND ON ANDROID/ IOS/WINDOWS DEVICES INCLUDING SMARTPHONES, TABLETS OR ANY OTHER ELECTRONIC DEVICE (HEREINAFTER TOGETHER WILL BE REFERRED TO AS THE "DIGITAL PLATFORM".) PLEASE READ AND UNDERSTAND CAREFULLY TO THE TERMS AND CONDITION STIPULATED HEREIN AND AGREE TO THE TERMS SET HEREIN FOR AN EFFICIENT WEBSITE EXPERIENCE https://www.laljeegodhoo.com & L.G. APP BEFORE PROCEEDING AHEAD TOWARDS USING OUR PRODUCTS AND SERVICES. THROUGHOUT THIS DOCUMENT, LALJEE GODHOO (L.G) SHALL MAKE REFERENCE TO THE WEBSITE AND APP (DIGITAL PLATFORM). THE DIGITAL PLATFORM IS OWNED AND OPERATED BY LALJEE GODHOO & CO. THIS DOCUMENT IS PRIMARILY GOVERNED BY RULE 3(1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011.

L.G. RETAINS THE RIGHT TO AMEND/ ALTER THESE TERMS AT ANY POINT IN TIME WITH REGARD TO UPDATE ON ANY CHANGES WE MAY INTRODUCE AS AND WHEN DECIDED. FOR THE PURPOSES OF THIS AGREEMENT, WHEREVER THE CONTEXT SO REQUIRES THE “MEMBER”, “CUSTOMER”, “PURCHASER”, “YOU” OR “USER” SHALL MEAN TO BE ANY PERSON INCLUDING ANY NATURAL OR LEGAL PERSON WHO USES THE DIGITAL PLATFORM OR BUYS ANY PRODUCT OF LALJEE GODHOO & CO., USING ANY COMPUTER SYSTEM/ SOFTWARE OR OTHER DEVICE INCLUDING BUT NOT LIMITED TO ANY MOBILE DEVICE, HANDHELD DEVICE AND TABLET AND “L.G.” OR “WE” SHALL MEAN LALJEE GODHOO & CO. BY CONTINUING TO USE OUR SERVICES, YOU SIGNIFY YOUR CONSENT TO SUCH REVISIONS.

: INTRODUCTION :

 

SINCE 1894, LALJEE GODHOO & CO. (L.G.) IS ONE OF THE LEADING BRAND IN MANUFACTURING AND SELLING COMPOUNDED ASAFOETIDA OR HING IN INDIA AND OVERSEAS . WITH OVER 125+ YEARS OF CONTINUOUS PRESENCE, L.G. HAS EFFICIENTLY SERVED MILLIONS OF ITS CUSTOMERS AND ESTABLISHED A MAJOR ROLE IN EVERY KITCHEN BY DELIVERING EXQUISITE CULINARY EXPERIENCES. LALJEE GODHOO & CO. BRINGS TO YOU A RANGE OF PURE AND NATURAL SPICES CAREFULLY HANDPICKED AND SCRITINIZED TO GIVE YOU BETTER QUALITY FOOD AND A HEALTHY APETITE.

L.G. ONLY COLLECTS PRELIMINARY PERSONAL INFORMATION OF ITS MEMBERS AND SERVICE USERS (information shall be collected each time and only while the user is using the app and it includes collecting contact details, email ids and location tracking). WE MAY SCRUTINIZE THE LOCATION OF THE USER AS AND WHEN THE DIGITAL PLATFORM IS USED BY THE USER FOR PROVIDING A QUICK AND EFFICIENT DELIVERY/ RETURN SERVICE TO THE USER.

 

: ELIGIBILITY :

AS A USER YOU HEREBY REPRESENT AND WARRANT THAT YOU HAVE ATTAINED THE MINIMUM AGE LIMIT OF EIGHTEEN (18) YEARS OR ABOVE AND YOU ARE FULLY COMPETENT TO UNDERSTAND AND AGREE/ ACCEPT TO THE TERMS AND CONDITIONS OUTLINED IN THIS AGREEMENT. LALJEE GODHOO & CO. RESERVES THE RIGHT TO TERMINATE YOUR SUBSCRIPTION/ MEMBERSHIP AND/OR REFUSE YOU TO PROVIDE ACCESS TO THE DIGITAL PLATFORM IF YOU ARE BELOW AGE LIMIT OF EIGHTEEN (18) YEARS OR OTHERWISE INCOMPETENT TO ENTER INTO A CONTRACT AS PER THE INDIAN CONTRACT ACT, 1872.

: CUSTOMER ACKNOWLEDGEMENT & ACCEPTANCE :

THE USERS ARE REQUESTED TO REVIEW THIS AGREEMENT WHENEVER THEY VISIT THE DIGITAL PLATFORM TO ENABLE THEM TO GET ACQUAINTED WITH THE TERMS AND CONDITIONS GOVERNING THE USE OF THE DIGITAL PLATFORM AND / OR THE PURCHASE OF PRODUCTS. THESE TERMS OF SERVICE APPLY TO ALL MEMBERS, VISITORS/ USERS, AND OTHERS WHO ACCESS OR USE THE SERVICE. BY ACCESSING OR USING THE SERVICE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

 

: SIGNING UP AND GETTING STARTED :

TO EFFICIENTLY USE OUR DIGITAL PLATFORM, THE USER WILL HAVE TO SIGN UP BEFORE PLACING AN ORDER. THE INFORMATION PROVIDED AT THE TIME OF SIGNUP WILL BE UTILISED TOWARDS PLACING THE ORDER. INFORMATION LIKE THE FULL NAME OF THE PERSON, EMAIL ADDRESS, GENDER, DATE OF BIRTH, MOBILE NUMBER, BANK DETAILS (optional and only for issuing refunds) & ADDRESS (for ease of delivery) SHALL BE COLLECTED AND STORED IN OUR DATABASE TO PROVIDE THE USERS WITH A BETTER SERVICE EXPERIENCE (users shall have the right to delete their account as and when they wish to do the same and the retained information of the user shall be deleted from the database once the account is deleted by the user). 

 

 : THE DIGITAL PLATFORM :

WE ARE POISED TO PROVIDE YOU WITH A USER-FRIENDLY INTERFACE EXPERIENCE THROUGHOUT THE STEPS INVOLVED IN PLACING AN ORDER. HOWEVER, DUE TO POOR NETWORK CONNECTION OR FORCE MAJEURE, USERS MAY EXPERIENCE DIFFICULTY IN PLACING ORDER. USERS ARE REQUESTED TO BE PATIENT AND WAIT FOR THE CONNECTION TO RESTORE TO ITS FULL STRENGTH. IF THE ISSUE PERSISTS, USERS ARE ADVISED TO CONTACT THEIR SERVICE PROVIDERS AND GET IT RESOLVED. WE FURTHER DO NOT GUARANTEE CONTINUOUS, UNINTERUPTED, OR COMPLETELY SECURE ACCESS OR THAT THE CONTENTS, IMAGES, OR SIMILAR MATERIAL ON THE DIGITAL PLATFORM WILL BE FREE FROM BUGS OR VIRUSES. THE USERS ARE REQUESTED TO KEEP THEIR FIREWALL ALWAYS ‘ON’ AND UPDATE THEIR ANTIVIRUS SOFTWARE FROM TIME TO TIME. L.G. WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS OF INFORMATION/ DATA OCCURRED OR ANY DAMAGE TO THE USERS' ELECTRONIC/ COMPUTER SYSTEM. HOWEVER, WE ARE ALWAYS UPDATING OUR SECURITY SYSTEM, WHICH IS OPERATED THROUGH A CLOUD DATABASE SYSTEM.USERS ARE EXPECTED TO ABIDE BY THE RULES AND REGULATIONS PRESCRIBED UNDER RULE 3 OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011, AND THAT USERS ARE IN AGREEMENT TO REFRAIN FROM HOSTING, DISPLAYING, UPLOADING, MODIFYING, PUBLISHING, TRANSMITTING, UPDATING, OR SHARING/MISUSING ANY CRUCIAL / SENSITIVE INFORMATION THAT VIOLATES THE PRESCRIBED RULES. TOWARDS FULFILLMENT OF BUSINESS OBLIGATION, WE ARE CAPABLE OF AND WILL COLLECT INFORMATION ON TRANSACTIONS LINKED TO THE USERS/MEMBERS' ACCOUNTS AND REQUIRED FOR PROCESSING OF LOYALTY POINTS, CREDITS, AND DEBITS TO USER’S ACCOUNTS. BY DEFINITION THIS SHALL INCLUDE ALL TRANSACTIONS ON THE DIGITAL PLATFORM, PARTNERS, AND ALL PROMOTIONAL CAMPAIGNS THROUGH EMAILS, SMS OR ANY OTHER COMMUNICATION CHANNEL, AT ANY OTHER PARTICIPATING AFFILIATES, SUBSIDIARY, PROGRAM PARTNERS, SURVEYS AND MORE.

 

 

 

: AVOID FAKES & DUPLICATES:

DUE TO A CENTURY-OLD MARKET PRESENCE, LALJEE GODHOO & CO. HAS EARNED IMMENSE REPUTATION AND A TREASURE OF GOODWILL FOR ITS WIDE RANGE OF PRODUCTS. USERS ARE ADVISED NOT TO FALL IN THE TRAP OF FAKES AND DUPLICATES.   

IN ORDER TO IDENTIFY ORIGINAL L.G PRODUCTS:

  1. LOOK FOR THE EMBOSSING OF THE NAME LALJEE GODHOO & CO. ON THE BOTTLE.
  2. LOOK FOR THE ENGRAVED L.G. LOGO ON THE BOTTLE CAPS AND INSIDE ON THE PLUGS. 
  3. SCAN THE QR CODE ON THE BOTTLE TO VERIFY THE GENUINENITY OF THE PRODUCT.
  4. LOOK FOR THE HIDDEN L.G. LOGO ON THE LABEL.

MATCH THE ABOVE DETAILS TO KNOW THE AUTHENTICITY OF THE PRODUCT. USERS ARE ADVISED TO REFER THE LINK (https://www.youtube.com/watch?v=kv-gBf8w_Ok ) FOR THEIR KNOWLEDGE.INTELLECTUAL PROPERTY RIGHTS (IPR): LALJEE GODHOO & CO. HOLDS AND OWNS ALL THE IP RIGHTS INCLUDING THE DISPLAYING INTERFACE OF THE DIGITAL PLATFORM AND TRADEMARKS, DESIGNS, AND COPYRIGHTS UNDER ITS OWNERSHIP. ADDITIONALLY, USERS ARE STRICTLY PROHIBITED FROM ENGAGING IN PIRACY AND/ OR IPR INFRINGEMENT OF RIGHTS OWNED BY L.G. AND GUARANTEE TO L.G THAT THEY WILL NOT INFRINGE ANY REGISTERED, SUBSISTING & VALID TRADE MARK, DESIGN, OR PATENT (JOINTLY REFERRED TO AS “IP”) IN INDIA AND OVERSEAS. WE ARE VIGILANT FOR ANTI-COUNTERFEITING ACTIVITIES AND USERS ARE WARNED THAT ANY ACT OF TARNISHING THE BRAND IMAGE WILL BE DEALT WITH IN ACCORDANCE WITH THE LAW. USERS ARE ADVISED TO REFRAIN FROM TAMPERING WITH ANY PRODUCT OF L.G. WITH AN IDEA TO RE-PACK/ RE-SALE UNDER OTHER BRAND OR MANUFACTURE/ TRADE UNDER MISLEADING/ DECEPTIVE BRANDING. USER HAS NO AUTHORISATION TO USE THE INTELLECTUAL PROPERTY RIGHTS OF L.G. SUCH ACTS WILL AMOUNT TO INFRINGEMENT OF L.G’S INTELLECTUAL PROPERTY RIGHTS AND MULTIPLE CIVIL AND CRIMINAL CHARGES AGAINST THE USERS . DISCLAIMER: USERS RECOGNIZE THAT THE INFORMATION AVAILABLE ON THE DIGITAL PLATFORM IS SOURCED FROM VARIOUS EXTERNAL SOURCES BEYOND THE CONTROL OF LALJEE GODHOO & CO. ALTHOUGH L.G. ACKNOWLEDGE ITS GENERAL RELIABILITY, THERE MIGHT BE SOME INACCURACIES IN THE INFORMATION PROVIDED, AND WE DO NOT GUARANTEE ITS ACCURACY OR SUITABILITY. THE CONTENTS OF THIS WEBSITE AND APP ARE SUBJECT TO PERIODIC UPDATES AND IMPROVEMENTS MADE BY A TEAM OF EXPERTS IN LALJEE GODHOO & CO. FURTHER, CONSIDERING THE POSSIBILITY OF HUMAN AND MECHANICAL ERRORS, ALONG WITH OTHER FACTORS, YOU ACKNOWLEDGE THAT THE INFORMATION PROVIDED ON THE DIGITAL PLATFORM IS ON AN "AS IT IS, WITH ALL FAULTS/ IMPERFECTIONS'' BASIS. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, ORAL, IMPLIED, STATUTORY OR OTHERWISE, OF ANY KIND TO THE USERS AND/OR ANY THIRD PARTY, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, TIMELINESS, COMPLETENESS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES ARISING BY VIRTUE OF CUSTOM OF TRADE OR COURSE OF DEALING AND ANY IMPLIED WARRANTIES OF TITLE OR NON-INFRINGEMENT. ON THE DIGITAL PLATFORM, USERS MAY COME ACROSS THIRD-PARTY CONTENTS AND WEB DOMAINS INDEPENDENT FROM LALJEE GODHOO & CO., USERS AT THEIR SOLE DISCRETION MAY CHOOSE TO CLICK ON THE LINK, AND NOTHING ON THE DIGITAL PLATFORM CONSTITUTES A RECOMMENDATION AND/ OR INDUCEMENT TO PURCHASE ANY PRODUCT ADVERTISED THROUGH THOSE LINKS. LALJEE GODHOO & CO. SHALL NOT BE HELD LIABLE FOR ANY LOSS OR LIABILITY RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY DELAYS OR ANY KIND OF INTERRUPTION DUE TO THE TECHNICAL, ELECTRONIC OR MECHANICAL EQUIPMENT FAILURES, TELEPHONE OR INTERNET CONNECTION PROBLEMS, DEFECTS, WEATHER, STRIKES, WALKOUTS, FIRE, ACTS OF GOD, RIOTS, ARMED CONFLICTS, ACTS OF WAR, OR OTHER LIKE CAUSES. L.G. SHALL HAVE NO RESPONSIBILITY TO PROVIDE YOU ACCESS TO OUR DIGITAL PLATFORM DURING THE PERIOD WHEN SUCH UNFORESEEN DELAYS OR INTERRUPTIONS CONTINUE. WE DO NOT PROVIDE OR SHARE INFORMATION COLLECTED, WITH ANY OTHER COMPANIES, OTHER THAN OUR GROUP COMPANIES OR BUSINESS PARTNERS, TO MARKET THEIR PRODUCTS.

 

: REFUND AND RETURN POLICY :

CUSTOMER CAN MANAGE THEIR ORDERS THROUGH THEIR ACCOUNT. WE HAVE A PROVISION FOR ACCEPTING RETURN AND REFUND SUBJECT TO THE CONDITIONS BELOW:-

  1. IN CASE IF THE PRODUCT DELIVERED TO YOU IS A COMPLETELY DIFFERENT, DEFECTIVE, EXPIRED PRODUCT, THE RETURN POLICY IS APPLICABLE TO YOU. USERS CAN APPLY FOR A RETURN WITHIN 48 HOURS OF RECEIVING THEIR ORDER AND THEY CAN EXPECT A RETURN WITHIN 5 TO 7 WORKING DAYS (subject to General Terms)  FROM THE TIME OF PLACING A RETURN ORDER. HOWEVER, IN SOME RARE AND INEVITABLE CASES IT CAN BE LONGER. NO RETURN ORDER WILL BE ENTERTAINED AFTER THE EXPIRY OF 48 HOURS FROM THE DELIVERY. ONCE A RETURN ORDER IS PLACED BY THE USER THROUGH THEIR ACCOUNT, USERS WILL BE PROVIDED WITH AN ORDER NUMBER (RETURN ID) NOTIFIED ON THEIR E-MAIL AND THROUGH SMS ON THEIR REGISTERED MOBILE NUMBER. USERS ARE ADVISED TO PRESERVE THE RETURN ID FOR THEIR FUTURE REFERENCE. IF YOUR RETURN IS TAKING LONGER TIME THEN EXPECTED, YOU MAY GET IN TOUCH WITH US AT lg@laljeegodhoo.com UNDER THE SUBJECT- RETURN IS TAKING LONGER THAN USUAL.  THE RETURN POLICY IS SUBJECT TO FACTORS LIKE FORCE MAJEURE WHICH ARE OUTSIDE THE CONTROL OF LG, WHICH MAY AFFECT THE DELIVERY/RETURN PROCESS. LG SHALL NOT BE LIABLE FOR ANY DELAYS CAUSED ON ACCOUNT OF FORCE MAJEURE EVENTS. USERS ARE ADVISED TO BE PATIENT THROUGHOUT THE PROCESS AND RETAIN THE RECEIPT/ P.O.D GIVEN BY THE DELIVERY PARTNER. FURTHER CONDITIONS FOR A RETURN ARE AS BELOW:
  1. THE PRODUCT MUST NOT BE UNBOXED/USED/PACKAGING, PRICE TAGS AND OTHER DETAILS OF THE PRODUCT SHOULD BE INTACT AND AS IT WAS AT THE TIME OF DELIVERY.
  2. THE PRODUCT WILL BE COLLECTED FROM THE CONSUMER FOR THE SCRUTINIZATION PROCESS BY OUR TEAM. CONSMERS ARE EXPECTED TO CO-OPERATE DURING THE EXAMINATION PROCESS BY OUR REPRESENTATIVE.
  3. THE PRODUCTS FOR REVERSE PICK-UP (only if your location supports) WILL BE PICKED UP WITHIN 2 TO 4 WORKING DAYS FROM THE DATE OF REQUEST HOWEVER IN SOME RARE AND INEVITABLE CASES IT CAN BE LONGER. 
  4. WE FURTHER RESERVE THE RIGHTS TO CANCEL OR STOP THE ORDER PROCESSING, IF THE PRODUCT IS MENTIONED WITH INCORRECT RATES OR DISCOUNT OR IF THE PRODUCT GOES OUT OF STOCK.

 

  1. THE REFUND SHALL BE INITIATED, IN CASE IF THE USER’S BANK ACCOUNT HAS BEEN DEBITED AND NO ORDER IS PLACED. USERS ARE ADVISED TO SEND US BANK TRANSACTION DETAIL AT lg@laljeegodhoo.com FOR OUR REFERENCE AND WAIT FOR ANY REPONSE FROM THE PAYMENT GATEWAY REGARDING THE REFUND PROCESS. IN CASE IF NO REFUND IS RECEIVED, CO-ORDINATE WITH YOUR BANK OFFICIAL FOR REFUND. USUALLY UNDER SUCH CIRCUMSTANCES A REFUND IS AUTOMATICALLY ISSUED WITHIN 7-10 WORKING DAYS BY THE BANK.  IN CASE A USER FINDS THEMSELVES ELIGIBLE FOR A RETURN/ REFUND, USER IS ADVISED TO VISIT THEIR L.G. ACCOUNT AND APPLY FOR A REFUND. OUR TEAM OF EXPERTS WILL SCRUNIZE THE PRODUCT AND IF THE RETURN OF THE PRODUCT IS ACCEPTABLE TO LG AS PER THE TERMS OF THIS AGREEMENT, OUR TEAM WILL PROCESS A REFUND AFTER A SCRUTINITY CHECK, WHICH SHALL BE CREDITED TO THE USERS ACCOUNT WITHIN 7-10 WORKING DAYS. THE MODE OF REFUND WILL BE SAME AS THE MODE OF APPLICATION OF ORDER. USERS SHALL NOTE THAT, ANY SHIPPING CHARGES PAID WILL NOT BE REFUNDED. FOLLOWING ARE APPLICABLE WAYS OF REFUND SUBJECT TO MODE OF PAYMENT:- 
  1. CASH ON DELIVERY: THE REFUND WILL BE ININTIATED WITHIN 24 HOURS AND DEPOSITED WITHIN 7 TO 10 WORKING DAYS INTO THE BANK ACCOUNT PROVIDED BY THE USER DURING REGISTRATION/ ACCOUNT CREATION ON THE DIGITAL PLATFORM WITH THE DIGITAL PLATFORM. 
  2. DAMAGED DURING TRANSIT/ INAPPROPRIATE PRODUCT/ OUT OF STOCK: CONSUMER CAN PLACE AN ORDER FOR A REFUND WITHIN 24 HOURS OF DELIVERY AND THE SAME WILL BE VRIFIED AS PER THE NORMS SET BY L.G.. THE USER/CUSTOMER HAS A CHOICE TO APPLY FOR A RETURN OR REFUND UNDER THESE CIRCUMSTANCES.

PREPAID ORDERS (CARD/NET-BANKING/ UPI): THE REFUND WILL BE INITIATED WITHIN 24 HOURS AND DEPOSITED WITHIN 7 TO 10 WORKING DAYS INTO THE BANK ACCOUNT PROVIDED AT THE TIME OF REGISTRATION/ ACCOUNT CREATION ON THE DIGITAL PLATFORM THROUGH WHICH SUCH TRANSACTION WAS MADE.

 

: SHIPPING :

THE TERMS OF SHIPPING ARE SUBJECT TO AMENDMENT FROM TIME TO TIME. ONCE THE USER PLACES AN ORDER WITH THE DIGITAL PLATFORM, THE CONSINGMENT WILL BE DISPATCHED WITHIN 24 HOURS AS PER THE ORDER QUANTITY AND THE USER WILL BE UPDATED PERIODICALLY ABOUT THE STAGE OF THEIR ORDER. USERS ARE INFORMED THAT THE DELIVERY OF THE CONSIGNMENT MAY BE DELAYED IF THE LOCATION IS NOT COVERED UNDER THE JURISDICTION OF COURIER SERVICES. USERS ARE ALSO INFORMED THAT, IF THE ADDRESS PROVIDED BY THEM AT THE TIME OF REGISTRATION IS FOUND TO BE INSUFFICIENT OR INCORRECT, THE COURIER AGENCY WILL CO-ORDINATE WITH YOU ON YOUR REGISTERED PHONE NUMBER. IT IS FURTHER INFORMED THAT, IF IN CASE USER IS NOT AVAILABLE AT DELIVERY LOCATION, OR IF THE AGENCY IS UNABLE TO CONTACT YOU ON YOUR REGISTERED PHONE NUMBER, OR THE COURIER AGENCY IS NOT ABLE TO TRACK USER FOR DELIVERY, MAXIMUM 2 (TWO) ATTEMPTS SHALL BE MADE TOWARDS THE FINAL DELIVERY, AFTER WHICH THE ORDER WILL BE MARKED AS CANCELLED AND THE PAYMENT IF ANY SHALL BE PAID AS PER THE REFUND POLICY (the shipping charges for the second time delivery shall be borne by the user alone). THE USER IF INTENDS TO MAKE A RE-PURCHASE, WILL HAVE TO UPDATE HIS ADDRESS OR PHONE NUMBER (AS APPLICABLE) AND RE-ORDER.

: CANCELLATION :

 IT IS SUBJECT TO REFUND, RETURN AND SHIPPING POLICY. USERS ARE ADVISED NOT TO BREAK THE SEAL, TAMPER AND/ OR OPEN THE PRODUCT IF THEY INTEND TO CANCEL THEIR ORDER. THERE WILL BE NO REFUND IN CASE IF ORDER FOR RETURN/ REFUND IS PLACED AFTER USING/TAMPERING/ BREAKING THE SEAL AND/ OR OPENING THE PRODUCT. WE MAY NOT BE ABLE TO CANCEL THE ORDER IF THE PRODUCT HAS BEEN DISPATCHED FROM OUR WAREHOUSE.INDEMNIFICATION: YOU CONSENT TO INDEMNIFY, DEFEND AND HOLD HARMLESS L.G. AND ANY OF ITS AGENTS, EMPLOYEES, OFFICERS, PARTNERS/DIRECTORS, SHAREHODERS, AFFILIATES AND ASSIGNS FROM ALL LIABITIES, CLAIMS AND DAMAGES RELATING TO AND ARISING OUT OF THE FOLLOWING:-

  1. INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHT.
  2. VIOLATION OF ANY RULES/PROVISION OF THIS AGREEMENT.
  3. ANY INCONSISTENCY/ INACCURANCY/ INCOMPLETENESS IN THE DATA SHARED WITH YOU BY L.G.
  4. ANY MATERIAL BREACH CONDUCTED BY YOU.

ANY OTHER MISCELLENOUS MIS-CONDUCT AFFECTING THE TRADE CHANNEL OF L.G.

 

 

 

: GENERAL TERMS :

  1. FORCE MAJEURE- LALJEE GODHOO & CO. WILL NOT BE HELD LIABLE OR IN DEFAULT OR HELD REPONSIBLE FOR ANY CESSATION, INTERRUPTION IN THE PROVISION OF SERVICES DUE TO DELAYS, INCONSISTENCIES AND INCONVINENCE IN MANUFACTURE AND SERVICES OF L.G., WHICH ARISE MAINLY OUT OF RIOTS, WAR, CURFEW, PANDEMIC, ACT OF GOD, DISASTER, TORNADO, FIRE, FLOOD, HEAVY RAINFALL, WATER LOGGING, LABOR STRIKE, LOCKOUT, BOYCOTT, GLOBAL INDUSTRIAL SLOWDOWN, ELECTIONS, AND ANY OTHER EVENT REASONABLY OUTSIDE THE CONTROL OF L.G. .
  2. GOVERNING LAW & JURISDICTION- THIS AGREEMENT IS GOVERNED BY THE RULES AND REGULATION AND ORDINANCES PROMULGATED IN INDIA AND WILL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF APPROPRIATE COURTS IN MUMBAI.
  3. SEVERABILITY- IN THE EVENT ANY PROVISION OF THIS AGREEMENT IS FOUND REDUNDANT OR UNLAWFUL OR UNENFORCEABLE, SUCH PROVISION SHALL BE SEVERED TO THE EXTENT OF ITS INCONSISTANCY REDERING OTHER PROVISION/ PORTION VALID AND ENFORCEABLE.
  4. CONTACT: USERS ARE REQUESTED TO CONTACT OUR TEAM FOR ANY QUERIES REGARDING THE DIGITAL PLATFORM.
  5. GRIEVANCE OFFICER- 

MR/MRS. xxxxxxxxxxxxxxxxxxxxxxxx, 

CONSUMER REDRESAL OFFICER, 

LALJEE GODHOO & CO.

PLOT NO. G-3/2, AND G-3/2 (PART), 

MIDC MAROL INDUSTRIAL  AREA,

OPP. MAROL BUS DEPOT, MIDC, 

ANDHERI ( EAST) 

MUMBAI - 400 093. 

EMAIL: lg@laljeegodhoo.com

PH.NO. :(022)69730000

TIME: MONDAY-SATURDAY [10.30AM TO 6.00PM]

 

 

ENJOY YOUR SHOPPING WITH THE DIGITAL PLATFORM OF L.G.

“QUALITY KO KARO HAA JEE, L.G. KE SANG KHANA WAH JEE”

L.G. SINCE 1894